How to start an online flower shop

Are you a florist who wants to build an online flower shop business? As you know, flowers are very important to people on holidays and celebrations, so this venture could be a profitable business.

With the help of modern technology, we can find almost anything online. Businesses are no exception to that. In fact, you don’t need to build a brick and mortar store if you have an online business.

This convenience has pushed many business owners to branch out in the internet world.

Opening online flower shop Hanoi
Opening online flower shop

The steps below can help you beat every other flower shop online.

1. You need to have experience or, at least, knowledge in arranging flowers. 
If your interested in venturing into this business, you need to study. You can surf for many ideas and learn through imitating examples online.  Make your arrangements and gift baskets unique from the rest of your competition.

2. Pick an interesting and catchy name for your online flower shop.
Make sure that your business flower shop name is the same as your domain. To be sure, check for domain names first. If your desired name is still available, buy it now before someone else gets it.  After picking your website, register your name.

3. Web hosting is the next thing to pick. 
Make sure that you pick one that can accommodate your needs, and has security measures.  Ask for help if you don’t know how to do this step.
Hanoi online flower
Website online flower shop

4. Put your site together. 
If you don’t have skills in website designing and programming, hire other people to do that for you. But if you have the know-how, you can just do this yourself.
Add content to your site and upload pictures of your sample merchandise. Just be careful in arranging your flowers. Make sure that what you are presenting is perfect since this is the only basis for your customer’s choice. Indicate the prices too. Describe your company too and lay out your rules and delivery schedule.

5. Look for delivery services for your delivery needs. 
This will help you deliver your goods in no time. Join memberships and associations so you have more connections. Also, submit your business name and details to directories online.

6. Advertise your flower shop. 
You can share its link through different social networking sites such as Facebook, Twitter, Multiply, MySpace, and more. You can bookmark it on social bookmarking sites too.
Start advertising your services both online and offline. Place an ad in your local newspaper and yellow pages, and also put yourself in gift directories online. List yourself in flower directories online and get a placement ad in your local papers. Make some business cards with your online address

You can go the extra mile if you want to. You might want to write articles about flowers and post them on article directories. Make sure that your articles have your website link in it. you can advertise through word of mouth too. Tell your friends about your flower shop and ask for their help to spread this news.
Remember that this step is very crucial. As much as possible, set aside a lot of time for this task every day.
If you cannot market your flower shop online, no one will ever order from you.
Buying at online flower shop Hanoi
Buying flower online 

7. Entertain orders as soon as possible. 
Flowers shrivel and die up easily so you have to be extremely cautious when taking orders.
Don’t be afraid to receive help from other people especially on putting the site together. This is very crucial as there are many things to look into – security for payment, user-friendliness of the site, overall design and structure.

When you are done with the set up, take time advertising your site to get customers. Put your SEO knowledge to good use. tip number 6, in particular, is a great SEO technique to make your site gain rankings in the search results. Good luck in your new online flower shop!  I wish you the best!

How to get more people into your flower shop?

How can you get more people into your flower shop? Getting people into your flower shop can take time and creativity, especially with the many options available for your customer’s attention online flower and with other store front businesses. Here’s 5 ways to help you increase foot traffic to your flower shop.
buying flowers at the florist shop
A women is buying flowers at flower shop

1. Leverage Existing Flower Shop Customers

If you don’t have existing customers that love you, you’re going to have trouble getting new people into your flower shop. Cultivating walk-in traffic means going above and beyond— truly surprising and delighting the customers you’ve got.

Ideas include:
  • Establishing a personal connection with each customer. Be honest and sincere.
  • Send a handwritten note or personal phone call thanking the customer for their order.
  • Have an “early-bird” sale just for existing customers before it’s announced to the general public.
  • Use your POS system on your computer to find out your customers’ birthdays, and then send out Happy Birthday emails or cards or birthday flowers (special customers) with a birthday surprise or percentage off when they come into the shop during their Birthday month.

2. Start from the outside and look into your Flower Shop

If you are in a pedestrianized area, get to know who passes by your store. Literally, sit outside or close by your window and assess the demographic of who comes and goes. Do they window shop? Have they come from another store close by first? Do they stop and look at your windows?
Next, take an objective look at your signage and window display–does it appeal to your target demographic or buyer? Note when the busiest time of the week in front of your shop is?  Then think of ways to optimize your merchandise and window display to attract more customers at that time.   This could be as simple as standing outside and handing out coupons or promoting your latest offers or workshops using sidewalk signage, maybe put out some flower buckets if it’s a nice day.

Ideas include:

  • Put a large Calendar Date on your outside window like June 6 – and say if your birthday is that day, come in for a Free Gift! Put a different date up often to generate interest and surprise.
  • Decorate your outside with flowers. Pots overflowing with beautiful flowers and decorations should be outside your doors in all seasons.  Make customers excited to stop in to see what’s in the inside of the shop as well.  You are a flower shop, let everyone who walks by know it by your outside.
  • Florist shop in Hanoi
    A beautiful flower shop

3. Give them a reason to stop into your flower shop.

Sometimes you just need to work on different approaches to get people into your store.  Brainstorm ideas with your staff and ask what draws them into different shops.
Ideas include:
  • Free gift like teddy bear or chocolates with the purchase of a bud vase or arrangement when you come in and get it
  • Promote new items that just arrived that customers just have to come in and see to appreciate.
  • Have a raffle where customers must stop in to enter. This could be a raffle for an arrangement a month for six months or something similar that is large enough for people to want to stop in to add their name.  Free giveaways are a way to help engage your customers and create a sense of connection to your shop.  It also instills a feeling of indebtedness from the consumer.
  • Tie in with a non-holiday day. For example, February 17th is “Random Act of Kindness” Day, or March 3rd is “I want you to be happy” day.  Pick a day, decide a way to work with it to get more customers involved and then promote it!  Think of 7 Eleven who gives away Free Slurpee’s on National Slurpee Day – 7/11.  On that day in 2013, their in-house sales increased by 38%.

4. Use Social Media to bring more Flower business 

Do you have any in-store promotions going on? Got an event coming up? Keep your customers posted via email and social media.

Ideas include:
  • Have exclusive offers that can only redeem on-site.
  • Always ask for your customers’ emails from orders, raffles and a sign-up sheet. And then stay in touch sending out regular updates about new product lines, company news and events.
  • Connect on social media. Make sure your customers know where to find you on social media and then give them a reason to follow and like you.  Engage with them on a more personal level.  Show your staff working, show the beautiful flowers this week, design a “pick-up only” design and call it “Friday Flowers” and then post photos of customers picking up their Friday Flowers designs.  You can say there is a limited amount of these designs available so hurry in.

5. Hold Events at your Florist Shop

Hosting events is one of the best ways to get people to head over to your store because events are experiences attendees can’t find online or in other shops.  And of course, publicize your event—in-store, online, via press releases and advertising.

Ideas include:
  • Invite local scout groups to come in to the shop to take a tour, talk about the impact of flowers in people’s lives and make a small flower arrangement or give a goodie bag.
  • Have workshops in the evenings or during the day on spring designs, summer container gardening or fall and Christmas wreaths to get shoppers into the store. These elated new flower “designers” will be excited to share what they made and where on social media and word of mouth.
  • Partner with like-minded stores, experts, artists and organizations to host events in your store. It could be a designer showcase, a talk by a local artisan, or a fundraiser. This allows you the opportunity to draw in more traffic by offering your customers something unique, bring in an audience of like-minded people to grow your own fan-base and grow your relationships with individuals and organizations in your community.
  • Flower Shop in Hanoi

With all these different ways to bring in more walk in traffic,  remember that the main reason many consumers frequent small businesses over larger chains is for the personal relationships. A smile, great service, product knowledge and enthusiasm will help bring customers through your flower shop and keep them coming back.

Tips for researching your florist's reputation

When you find online flowers delivery service, always check florist's reputation. You will notice that there are a number of vendors from various countries. Not only do they offer local delivery but it’s also possible to order an international flower delivery just by placing your order online. When you visit your local flower shop, you can get a pretty good idea of what kind of bouquets they assemble and the quality of their work. When ordering online, on the other hand, you might feel like you have no real way of knowing. The truth is, you can find out more if you are prepared to do just a little bit of online research.
Florist online Hanoi
Online florist shop

1. Check their website

Start by taking a look at their website. Take note of the design and how everything is organised. The website will often give you a hint as to whether or not the company itself is professional and serious about their work. You should also look around the website to find out just how long they’ve been in business. A florist that hasn’t even been open for a year is often more difficult to trust than one that’s been around for years.

2. Read Discussions

Run a search online and read discussion forum posts relating to this company. This is a great way of finding out what others have to say about this particular florist and they are usually ready and willing to share both good and bad experiences.

3. Run Online Searches

Google has a wonderful way of predicting your searches according to the phrases and terms that are most associated with a particular word, partial phrase, or company name. Type in the name of the florist and see what Google suggests. Look for both positive and negative options. By searching specifically for negative feedback, you will find more results than when running a neutral search for reviews.
Love flower arrangement Hanoi
Flower arrangement

4. Check Review Websites

There are a number of customer review websites out there and they allow people to rate products, services, and companies based on their experiences. It’s important to understand how these sites work. Some allow people to post anonymously while others do not. There are also some sites that allow the vendor or business to get in touch with any unhappy reviewers in order to correct the problem. It’s important to read these reviews and take not of any responses to the negative posts. In many cases, the company will respond to the negative review with a solution or offer to help. Keep in mind that it’s not possible to make each and every customer happy but problem solving is a must in any industry.

5. Social Media

If the company has a page on any social media sites like Facebook, Twitter, YouTube, and so on, do yourself a favour and read what their followers have to say about their products/services. These are also like non-anonymous reviews in a way because they will detail the experience as well as tell you who wrote the comment.

6. Remember that pinch of salt

Don’t forget to take all reviews with a pinch of salt. Some people might complain about flowers wilting after one week but perhaps they did not follow the care instructions or maybe they put their bouquet in the sun or too close to their fireplace. In addition, consider the ratio of good versus bad reviews. If good reviews dominate, you can usually trust that. The florist should also offer satisfaction guarantees and do everything in their power to make sure that their customers are always happy!
Goof Florist Hanoi's reputation
The florist with flowers

Hope you choose a good florist's reputation for shopping flowers.

Beautiful Christmas flowers delivered Hanoi

Christmas is coming, most of us think of ways to wish your loved ones Merry Christmas. One of the most popular ways to spread the festive, cheer is by sending Christmas flowers. Let us introduce you to your range of traditional Christmas flowers and plants to bring a little extra sparkle to the festive table. Let their homes burst with colors of red, green, silver, gold and sparkles. Spoil them with the fresh smell of pine in a Christmas wreath or send them a beautiful festive plant like Poinsettia that will remind them of your kindness. Whether you choose the passionate and festive red of Poinsettia flowers and Christmas rose or opt for more natural feel of pine, holly, these staple flowers will bring an extra sparkle to your home or your office.
Christmas rose bouquet Hanoi
Christmas bouquet delivered Hanoi

1. Popular Christmas flowers:

Flowers can be uses in wonderful ways as decoration. They can be a part of any special occasion but during the Christmas season, they can play an important role. They can be a perfect and memorable gift for Christmas. Arranging flowers and putting them in a room or at certain places can uplift the mood and give the look of a festive atmosphere. Some very popular flowers used during Christmas are: Christmas rose, White carnations, White lilies, Orchids, Poinsettia….
Christmas red roses bouquet to your loved ones
Christmas red roses

2. Christmas flowers decorations

Christmas time for many of us means not just festive Christmas tree, but also decorating home with festive flowers or sending them to family. While it’s freezing outside, we make your homes feel like a warm oasis with candles lighting fire in the fireplace and setting up advent wreaths and Christmas flowers decorations. At Florist Hanoi, you can choose from a wide range of festive designs including traditional Christmas plants, Christmas arrangements, Christmas tree, Christmas bouquet.
best flowers for Christmas
Flowers for Christmas

3. Ordering online Christmas flowers

If you are running out of time to decorate your home before Christmas, simply order your Christmas flowers, arrangements, or Christmas wreaths online at FloristHanoi. You can get them with same day delivery and save yourself a lot of wasted time. If you are looking for great value flowers to send this festive reason, the Florist Hanoi has all you need to bring even more cheer to your loved ones. Even weekend doesn’t have to stop you from spoiling a friend. We can arrange free delivered in Hanoi, Vietnam, simply order online by for same day delivery or a bit earlier during the weekend for delivery tomorrow.
ordering Christmas flowers in Hanoi
Christmas flower tree

Being an online florist, you can enjoy the ease and convenience of ordering Christmas flowers hampers online at Florist Hanoi and have Christmas flowers delivered to any address in Hanoi, Vietnam.

Tips for choosing the best flower delivery service

Online flower delivery service is a good option for buying and sending flowers. Sending flowers to your loved ones on varied occasions seem not only a convenient option, but also a thoughtful and cheerful way of expressing your love and gratitude. If the occasion is extremely special, you would want the flowers to be of the highest quality. In such situations, it is advisable to choose only the best flower delivery option. Some of them also provide online free delivery service.

Send white rose bouquet Hanoi
The best flower delivery service Hanoi

Most of the online floral designers offer to their customers some discounts on buying flowers in bulk. Many online floral designers provide special bouquets according to your request. These sweet fragrant flowers can make your day special.

1.Check florist’s reputation

When you find online flowers delivery service, always make sure that the florist has a good reputation in the market. Always confirm that the service you choose is one that guarantees that your online payment mode is safe. Also, make certain that your selected florist’s website is certified. If you choose a certified wedding florist website, definitely your credit card details are safe.

2. Check the florist reviews

While finding the best online flower delivery service for your anniversary ceremony, you should read the client’s reviews that are placed on that florist’s website. With the help of their client’s reviews you can find the best floral designer whose provides the best customer service and on-time deliveries.  This is an amazing way to ensure that the flowers reach your bouquet destination while still fresh.
Additionally, it is highly advisable to you to look at a variety of flowers as well as the various floral arrangements available on the website of that floral designer, when you choose the flower delivery service.
Beautiful roses arrangement delivered to Hanoi
Best online florist

3. Affordable flower delivery service  

The other most important thing is to consider is the price of the flowers and their shipping charges. Always trying to find the online flower delivery service, who provides the good quality flower delivery services at an affordable rate. Different flower delivery companies charge varying prices for their shipping services. Ideally, the price tag on a particular service is dependent on the flower species and the number of bouquets or flower arrangements to be delivered. It is highly advisable and important to compare the delivery service packages offered by different companies before making your final decision. This will help you to choose a company whose services are affordable and within your budget.

4. Check customer care service

Always go for a company who offers excellent customer care service. Due to this customer care service, you can call at anytime regarding your flowers query, tracking and make a good conversation with the owner or any other employee of that company. With the help of great customer care service you can also call to submit your order easily. While submitting your order, always make sure that you give accurate details about your flower arrangement, birthday flowers bouquet, and the place where you want to get flowers delivered.
Hanoi flower delivery
Birthday bouquet delivered to Hanoi

Keeping all these suggestions in mind, any issues that can arise from online delivery of flowers can be curbed. Bringing a smile on your loved ones’ face is all that you want, and a good florist can help you do so with the help of high-quality flower bouquets. They are not only convenient, but also reasonable. Choose the best flower delivery service from FloristHanoi

Florist Hanoi

Add: 504 Tran Khat Chan str., Hai Ba Trung, Hanoi, Vietnam
Tell: +84973535559 (English) or +842439765559

What is the best way to give flowers to a girl

One of the best gifts that you can give to your girlfriend or partner to make her extremely happy is a bunch of beautiful flowers. Flowers will help a lot in conveying the deepest emotions in a wonderful manner. Be it one or a bunch of flowers, the happiness portrayed would be fabulous. No other gifts would create the same impact as flowers during special occasions.
Give a girl flowers
Give flowers to a girl

There are different ways in which you can make the moment of gifting flowers to your lady special. The choice of flower, the arrangement, the place and the occasion will all matter a lot when you are with your girl. Visiting the girl with a bunch of beautiful flowers uninformed will definitely make the day special. If you want to make a normal day special, all you need to do is to put on your best outfits, buy a bunch of fresh roses from one of the popular florist Hanoi and then show up at the door of your lady. When she opens the door and see you standing with a bunch of flowers, it will definitely make her happy. Flowers have some kind of magical essence which makes the atmosphere jovial.
Another great way to give flowers is to take her out to a fabulous place. The backdrop should be immensely beautiful. Choosing one of the plush green parks in Hanoi or a place close to the Hong River would be ideal in making the moment romantic. When you celebrate your anniversary or another important event, taking your girl to one of the most beautiful places in the country and gifting her with flowers will definitely make the day special. If you order the most beautiful flowers from a reputed florist online, the whole experience would be even more delightful.
beautiful flowers bouquet at online florist
order the most beautiful flowers from a reputed florist online

Depending on the occasion, you should include additional settings too to make the moment memorable. This will be easy if you choose to spend a romantic evening at home. Try to make the arrangements when your lady is not with you. Decorate your bedroom or living room in a chic manner with candles and beautiful lights. Order food from a reputed eatery and wait for the lady without any signs of celebrations. Take her to the room that you have decorated and then gift her with the beautiful flowers you had ordered from one of the good florists online. This will be ideal on occasions like her birthday when you would want to make her genuinely happy. All the trouble that you go through to make these arrangements will definitely pay off well
A restaurant that provides a stunning ambience is another venue you can choose to gift flowers to your special lady. This will be the easiest option to make a day special. There are plenty of restaurants in the country that provides a fabulous ambience. If you choose one of the elegant alfresco bars or multi-cuisine restaurants in the country located in the major areas, you will be provided with the best ambience required to make the moment extremely romantic. When you gift a rose or a beautiful bouquet to your lady when you are at a good restaurant to enjoy a candle light dinner, you will definitely make her happy.
Give a girl rose bouquet
Give beautiful rose bouquet to a girl


Hanoi Florist, more than flowers, we deliver smiles

Florist Hanoi has been established since 2005, being one of the first online flower shops in Hanoi. We have been the first online florist to implement and active credit card payment, developing its own payment solution. We have promoted a new business model for the online environment and we have always served our customers with respect and devotion.
Flower shop online Hanoi, Vietnam
Florist shop online Hanoi

Flowers for any occasion

Florist Hanoi provides floral arrangements for absolutely every occasion. Our florists have over a decade of experience in creating bouquets and arrangements for wedding, wreaths and sprays for funerals, flowers for birthday, Valentine’s day, Mother’s day… There are rare exceptions when certain flowers are not available. In this situation our company’s policy is to replace this missing type with another, close in shape and color and at least as equal in value and quantity. Precisely, if it happens that a certain kind of flowers is not available and we must replace it, we will always replace to customer’s advantage.

Online flower shop Hanoi – safe orders

Florist Hanoi is an online flower shop based in Hanoi, with national home delivery, having its own dedicated workshop and qualified staffs. The flower shop has over a decade of activity and this experience helps us bring our customers the best service. Our website is updated and optimized to ensure users the most pleasant experience when they wish to send flower bouquets in Hanoi or Vietnam, offering them a large number of products arranged in categories for easy navigation. Orders for bouquet and floral arrangements are processed the same day by master florist that pay the utmost attention to details so that you will always enjoy the same high quality we are famous for.

Florist shop Hanoi
Ms Hoa - Leader of florist department

Flower delivery service in Hanoi and Vietnam; send fresh flowers in Hanoi

When ordering a bouquet or flower arrangement we offer the following payment methods: credit card, Paypal or wire transfer. Each transaction is secured, ensuring the protection of personal data is accordance with the law. We offer same day delivery for Hanoi and all cities in Vietnam. Average delivery time is 2-4 hours for the capital city from the time of order. The photos of products are real, depicted as they could be delivered to customers. The various flowers in arrangements and bouquets, such as roses, lilies, orchids, carnation… and all the other varieties come from certified producers from Dalat, Sapa, Thailand, Ecuado, Netherlands… and are kept in optimal conditions at constant temperature and humidity. Thus, we guarantee the freshness and integrity of flowers sent, some of the arrangements having a special sponge with flower preservatives for more resistance.

More than flowers, we deliver smiles

Because every bouquet that you offer contains the most honest and strong feelings, we are responsive to customers demands and pay maximum attention to detail. Thanks to the passion and dedication that characterize us we are able to capture the beauty and perfection of flowers in elegant, exceptional and extravagant bouquets. To take advantage of special offers and promotions you cam quickly create a free user account and don’t forget to check our facebook page for the latest collections.

With a rate of client return of over 90%, we are the only online florist to create and keep a long lasting relationship with it’s clients. We always offer: the best prices, the freshest offer always aligned with international trends, fast delivery and premium quality.
Our client holding bunch of flowers
100% satisfaction guarantee

Contact Us

If you have any questions or need assistance in the order process please do not hesitate to contact us any time via phone: +84 973535559, E-Mail: We look forward to hear from you.
Add: 504 Tran Khat Chan str., Hai Ba Trung dis., Hanoi, Vietnam
Tel: +843973535559
Hotline: +84973535559 (English)